HANDMADE JEWELLERY DESIGNED AND MADE IN NZ - FREE SHIPPING ON ALL NZ ORDERS OVER $150
Shipping & Returns
Shipping Policy
National Shipping​
We are proud to offer free shipping across New Zealand on all orders over $150 NZD. For orders under this amount, a flat-rate shipping fee applies, which will be calculated at checkout.
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Processing Times: Orders are typically processed within 1-3 business days. You will be notified if there is also a 'made to order' wait time before your order is processed.
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Made to order wait time: Typically 5-7 business days, with an additional 1-3 business days added for processing time.
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Delivery Times: Standard shipping within New Zealand usually takes 2-5 business days, although we use overnight courier we do recommend accounting for 2-5 day wait depending on your location. Rural addresses may take slightly longer.
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Tracking: Once your order has been dispatched, you will receive a tracking number so you can follow your package's journey.
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If you need your order urgently, please contact us, and we’ll do our best to accommodate your request. Follow this link to our Contact page to flick us a message with your enquiry!
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International Shipping​
Feel free to message us directly with any queries or questions regarding international shipping!
Return & Exchange Policy
We want you to love your shopping experience with us! If you change your mind or need a different size, we’re happy to offer exchanges or store credit to make things easy for you.
As a small artisanal business please appreciate why we can not deliver full refunds for change of mind. However we will do our best to accommodate you and your situation. We can offer store credit to be used or saved for future purchases.
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Every piece we create comes with a Quality Guarantee because we believe in lasting craftsmanship. If you ever need a repair, just provide proof of purchase, and we’ll be here to help. Your satisfaction is always our priority!